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Trusted by homebuyers

Rated 4.8 / 5 by real buyers.

Verified feedback from homebuyers across England on clarity, speed, and the money our reports saved at the negotiating table.

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The numbers

A 4.8 you can trust

Nearly nine in ten buyers give us five stars. Here's how it breaks down.

★ 4.8 average rating ★ Consistently well rated RICS & RPSA Partners
5★ 89%
4★ 8%
3★ 2%
2★ 1%
1★ 0%
The wall

1,200+ surveys. Here's what buyers say.

Verified feedback from homebuyers across England.

★★★★★

"Booked Monday, surveyed Thursday, report by Saturday. It flagged a slipped tile and hidden damp that knocked £4,000 off the price."

SR
Sarah R.Manchester · Level 2
★★★★★

"As first-time buyers we were terrified of missing something. Our surveyor rang and walked us through every line — no jargon, just honest advice."

JT
James & Holly T.Leeds · Level 3
★★★★★

"Two other RICS firms quoted higher and couldn't fit me in for a fortnight. BTB booked the same week — cheaper, faster, clearer."

AP
Aisha P.Birmingham · Valuation
★★★★★

"Incredibly thorough on our 1900s terrace — photos of every defect and a sensible repair budget. We renegotiated and saved roughly £7k."

DM
David M.Bristol · Level 3
★★★★★

"Stress-free start to finish. They sorted access with the agent themselves and the report arrived exactly when promised."

PK
Priya K.London · Level 2
★★★★★

"Our new-build snag survey caught 47 issues the developer had to put right — including a badly fitted boiler flue. The builder couldn't argue."

CW
Chris W.Liverpool · Snagging
★★★★★

"Plain English, properly. It told me what to worry about and what was just normal wear for the age of the house. Refreshing."

EB
Emma B.Sheffield · Level 2
★★★★☆

"Genuinely good survey and a lovely surveyor. Report was a day past the 7-day window, but they rang ahead to warn me. Would use again."

GR
Gary R.Newcastle · Level 3
★★★★★

"Spotted early structural movement nobody else had mentioned. We walked away from a money pit. BTB genuinely saved us."

LH
Laura H.Nottingham · Level 3
★★★★★

"Needed a strict-format valuation for shared-ownership staircasing. BTB knew exactly what was required and it was accepted first time."

TO
Tunde O.Leicester · Valuation
★★★★☆

"Thorough report and a fair price. Booking was a touch clunky on my phone, so I called — they answered straight away. Survey was spot on."

NC
Nadia C.Hull · Level 2
★★★★★

"Buying a Grade II listed cottage felt daunting, but our surveyor knew period properties inside out. Lime mortar, damp, timber — all explained calmly."

RF
Rebecca F.York · Level 3
★★★★★

"The callback is real — my phone rang while I was still on the site. No hard sell; they even talked me out of the pricier survey."

MA
Marcus A.Manchester · Level 2
★★★★★

"Used the report to get £5,500 knocked off after they found dated electrics and a tired flat roof. The seller barely pushed back."

SH
Sophie H.Leeds · Level 2
★★★★★

"Professional, prompt and properly insured. The free follow-up call afterwards to answer my questions was a really nice touch."

KO
Kelvin O.Birmingham · Level 3
★★★★★

"Quick, clear and honest. A couple of things to watch, but reassured us the house was fundamentally sound. Exactly the steer we needed."

FN
Fiona N.Bristol · Level 2
1,200+
Surveys completed
4.8★
Average rating
96%
Would recommend us
15 min
Callback promise
RICS & RPSA Partners ★ Google Reviews 4.8 ★ Verified customer reviews Professional Indemnity Insured

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